Shipping & Returns

Shipping Policy

At Simply Zida, we strive to deliver your modest essentials as quickly and safely as possible.

• Processing Time: All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

• Shipping to UK: We offer standard shipping (3–5 business days) and express options.

• Shipping Costs: Calculated at checkout based on weight and destination. Free shipping is available on orders over £49.99.

Returns & Exchanges

We want you to love your Simply Zida purchase. If you are not completely satisfied, we are here to help.

• 14-Day Return Window: You have 14 days from the date of delivery to request a return or exchange.

• Condition: Items must be returned in their original condition—unworn, unwashed, and with all Simply Zida tags still attached.

• Exclusions: For hygiene reasons, hijabs, under-caps, and accessories cannot be returned once the packaging has been opened, unless they arrive damaged.

• Return Process: To start a return, please email [Your Email Address] with your order number.

• Return Shipping: Customers are responsible for return shipping costs unless the item arrived faulty or incorrect. We recommend using a tracked service to ensure your return reaches us safely.

Damaged or Faulty Items

Quality is our priority. If your abaya or hijab arrives with a defect, please contact us within 48 hours of delivery with photos of the issue so we can arrange a replacement or full refund immediately.