Refund policy
We accept returns within 14 days of receiving your order.
Return Conditions:
- Items must be unused, unworn, and in original condition
- Original packaging, tags, and labels must be intact
Sale & Discounted Items: Refunds are not available on sale or discounted items.
For hygiene reasons, perfumes, air fresheners, and personal accessories are non-returnable unless faulty.
In-Store Returns:
Returns can be made in person at:
Simply Zida
Inside Desi Wedding
291 Bethnal Green Road, London, E2 6AH, UK
Postal Returns:
Customers are responsible for return postage unless the item is faulty. We recommend using tracked delivery.
Faulty or incorrect items must be reported within 48 hours of delivery with photos provided.
Approved refunds are issued to the original payment method within 7 working days.